CUSTOMER CARE
At AMOROSA, it's in our DNA to provide you the best customer service. EVER!
We want you have trust in our brand, and us.
Chez AMOROSA, c'est dans notre ADN de vous fournir le meilleur service client. DÉJÀ!
Nous voulons que vous ayez confiance en notre marque et en nous.
Have any questions or concerns?
We’re always ready to help!
Contact us at
+1 (514) 500-1236
1 (866) 213-1216
or send us an email to:
EXCHANGE POLICY
We provide generous exchange policy on all items (except for clearance or specials). Any item you are not completely satisfied with, you may exchange it with another item from our vast collection within 7 days of receiving your order.
Nous fournissons une politique d'échange généreuse sur tous les articles (sauf pour le dédouanement ou les promotions). Tout article dont vous n'êtes pas entièrement satisfait, vous pouvez l'échanger avec un autre article de notre vaste collection dans les 7 jours suivant la réception de votre commande.
FAQ
Do you provide International delivery?
Of course, we have tie-ups with UPS, Fedex and Purolator to provide our customers with BEST shipping rates WORLDWIDE!
How do I return an item?
Please call us or email us with your concern. We will issue out a RA number for you.
What is your returns policy?
We do not have a return policy, unfortuantely. Since we are B2B, we have an EXCHANGE only policy,
P.S. exceptions are always there ;)
How do I track my order?
Order are shipped out as soon as your payments are cleared with our customer service. Please call or email us and we will provide you with your tracking number.
How can I contact your couriers?
All our courier companies can be tracked online on their respective websites. Please call or email us requesting your tracking number.
What are your delivery options?
We ship mostly Ground, but based on your request, we can ship Express or C.O.D. Your wish is our command.!